cancel
Showing results for 
Search instead for 
Did you mean: 
CHRYSALIS-15
New member
1 0 0 0
Message 1 of 2
109
Flag Post

How do I get my Pavilion laptop online again?

HP Recommended
Pavilion 15t-e000

This is an older Pavilion.   I changed my password because I was having trouble with it and now I can't access anything on my computer.   It wants me to use the previous password.   Help would be greatly appreciated.  

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
12,722 12,691 985 1,118
Message 2 of 2
Flag Post
HP Recommended

Hi @CHRYSALIS-1

 

I'd like help with your query-

 

Reset your Microsoft account password

 

If you use a Microsoft email address and password to sign in, you can reset or change the password from any web browser. Go to Microsoft recover your account (in English) to create a new password.

 

Refer to the video for instructions-How To Reset Your Microsoft Account Password for Windows 10

 

in the document Change or Reset the Computer Password (Windows 10)

 

Hope this helps! Keep me posted. 

 

Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation