• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavilion 15t-e000

This is an older Pavilion.   I changed my password because I was having trouble with it and now I can't access anything on my computer.   It wants me to use the previous password.   Help would be greatly appreciated.  

1 REPLY 1
HP Recommended

Hi @CHRYSALIS-1

 

I'd like help with your query-

 

Reset your Microsoft account password

 

If you use a Microsoft email address and password to sign in, you can reset or change the password from any web browser. Go to Microsoft recover your account (in English) to create a new password.

 

Refer to the video for instructions-How To Reset Your Microsoft Account Password for Windows 10

 

in the document Change or Reset the Computer Password (Windows 10)

 

Hope this helps! Keep me posted. 

 

Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.