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Shakiyl
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How do I turn my WIFI back on

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COMPAQ PRESARIO CQ56 XY871UA#ABA
Microsoft Windows 10 (64-bit)

How do I turn on my WiFi ?? I recently changed my fan out and when it turn my laptop back on it wouldn’t allow me to connect to my WiFi I can only use Ethernet cable.

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KrazyToad
HP Support Agent
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Message 2 of 2
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@Shakiyl


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please check in the Device Manager and check if the WiFi Card is getting detected. If it is not then reopen the Notebook and ensure the WiFi-Card is properly connected since it might have gotten loose while changing the Fan

 

If the WiFi Card is getting detected in Device Manager, then use the Ethernet Cable to go online and download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Also follow the instructions in this Link: https://support.hp.com/in-en/document/c03383935

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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