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‎06-16-2019 08:26 AM

HP Recommended
Product: HP Laptop 17-bs011dx
Operating System: Microsoft Windows 10 (64-bit)

Hi - my current Wifi network adapter does not have the ability to receive 5G signals. I want to replace the network adapter with an adapter that is dual band. I am trying to determine how many Wifi antennas I currently have installed in my laptop instead of having to open up the laptop to determine. Here are the current details of my laptop:

 

HP Laptop

Model # 17-bs011dx

Serial # 8CG72459L4

Network Adapter: Realtek RTL8723DE

OS: Windows 10 Home; 64-bit; Version 1903

 

Of course, I want to make sure that the new adapter is compatible with this laptop. I appreciate any help. Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-16-2019 08:50 AM - edited ‎06-16-2019 08:51 AM

HP Recommended

Hi:

 

Your notebook has one antenna connected to the Realtek wifi card in there now.

 

The only combination wifi/Bluetooth card that will work with one antenna is this one...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)
HP Part # L17365-005.

 

The card has been on back order for months now on the HP parts store, but you can find them on eBay...

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

If you can live without Bluetooth, you can use one of the two Intel cards listed in your notebook's service manual, chapter 3.

 

The 7265 would be the better of the two.

 

http://h10032.www1.hp.com/ctg/Manual/c05963248

 

Search by the HP part number, not the model of the wifi card.

 

You would connect the single antenna to the Intel wifi card's Main or #1 terminal.

View solution in original post

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6 REPLIES 6

‎06-16-2019 08:50 AM - edited ‎06-16-2019 08:51 AM

HP Recommended

Hi:

 

Your notebook has one antenna connected to the Realtek wifi card in there now.

 

The only combination wifi/Bluetooth card that will work with one antenna is this one...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)
HP Part # L17365-005.

 

The card has been on back order for months now on the HP parts store, but you can find them on eBay...

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

If you can live without Bluetooth, you can use one of the two Intel cards listed in your notebook's service manual, chapter 3.

 

The 7265 would be the better of the two.

 

http://h10032.www1.hp.com/ctg/Manual/c05963248

 

Search by the HP part number, not the model of the wifi card.

 

You would connect the single antenna to the Intel wifi card's Main or #1 terminal.

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‎06-16-2019 09:05 AM

HP Recommended

Hi - thank you for the prompt reply and very helpful info! I really appreciate it!

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‎06-16-2019 09:47 AM

HP Recommended

You're very welcome.

 

Please post back and let us know how your wifi card upgrade went and which one you decided to go with.

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‎06-16-2019 10:15 AM

HP Recommended

Sounds like a plan. Will do.

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‎06-30-2019 02:56 PM

HP Recommended

Hi Paul - I wanted to let you know that I received the network card within a week after ordering it via ebay. I installed it and was able to reach the 5G network along with bluetooth capability.

 

Thank you very much for your wonderful expertise and excellent advice. Appreciate it!

 

Rob

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‎06-30-2019 03:16 PM

HP Recommended

Anytime, Rob.

 

Glad to have been of assistance, and thanks for letting us know how the wifi card upgrade went.

 

Paul

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