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‎09-18-2019 02:57 AM

HP Recommended
Product: HP Pavilion - 14-ce0595na
Operating System: Microsoft Windows 10 (64-bit)

I bought a HP Pavilion - 14-ce0595na earlier this . Yesterday it was showing as no WIFI networks available. I researched and uninstalled my WLAN ( it said the latest version was installed so knew it didnt require an upgrade)How can I reinstall it now? Or install a new one? When I run the 'Driver' review on the HP Site it says no drivers are missing - but I am unable to access WIFI as no WLAN Driver

1 REPLY 1

‎09-20-2019 04:59 PM

HP Recommended

@Mishmash100 Welcome to HP Community!

Have you run a wireless card test on your computer?

 

Download and install the HP Hardware diagnostics tool from this link. 

Once installed, shut down your computer.

Wait for a minute. 

Turn the computer On and keep tapping F2 repeatedly on startup to enter system diagnostics. 

Select the component test and run a wireless test on your computer. 

Refer to this HP Article for assistance. 

 

If the test fails or does not detect the wireless card, it could be faulty.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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