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‎11-21-2024 10:04 AM - last edited on ‎11-21-2024 01:04 PM by Retired

HP Recommended
Product: HP ENVY x360 Laptop - 15-ee0003ca

How to set wired ethernet connexion on ENVY X360. Ethernet status does not appear on Network and internet page

Category:
5 REPLIES 5

‎11-21-2024 10:15 AM

HP Recommended

Hi  @LeGrandGilles 

 

This laptop does not have RJ45 port for Ethernet cable, you can just use a USB to RJ45 adapter to have an ethernet connection.

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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‎11-21-2024 10:23 AM

HP Recommended

I have the USB-C to RJ45 adapter but I can't find the way to set Ethernet parameters because it does'nt appear in Network & internet parameters page. I did succeed to do it before but I can't find it anymore

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‎11-21-2024 10:27 AM

HP Recommended

That maybe a problem with the adapter, is it HP ? Check if the USB port reads pendrives.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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‎11-21-2024 10:32 AM

HP Recommended

I just disconnect and reconnect my USB-C to Ethernet adapetr and the problem was solved

Thanks for your help

Have a great day

 

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‎11-21-2024 10:34 AM

HP Recommended

You're welcome,

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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