• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-23-2020 01:45 PM

HP Recommended
Product: Hp Pavilion 15-ay103dx
Operating System: Microsoft Windows 10 (64-bit)

Hello:

 

I am trying to upgrade my laptop so that it can support both dual band 2.5 & 5Ghz.  Also this laptop does not have Bluetooth so  wondering if you can suggest a WLAN card that can fix both of these issues. 

Currently I have a usb wifi adapter that supports dual band but its a temporary fix and does not always works.

 

Based on some previous post it looks like the WLAN model number for this laptop is 857334-855.

 

Please let me know if anybody knows a compatible WLAN card that can fix these short comes.

 

Thanks!

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-23-2020 03:14 PM - edited ‎08-23-2020 04:20 PM

HP Recommended

Hi,  @kohlikn 

 

Your notebook only has one wifi antenna, so there is only one wifi card you can upgrade to where both the wifi and bluetooth works with a single antenna, and that is this one...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

You can find this model on eBay, or the HP parts store.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

https://parts.hp.com/hpparts/default.aspx

 

The card has the same throughput as the RTL8188EE card on the 2.4 GHz wifi band, but on the 5.0 GHz wifi band with an AC router, it has a maximum throughput of 433 MBPS.

 

Below is the link to the service manual, where you can find the wifi card removal and replacement procedure...

 

http://h10032.www1.hp.com/ctg/Manual/c05087748

 

The intel cards posted above...need two antenna cables for both the wifi and bluetooth to work.

View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6

‎08-23-2020 02:48 PM

HP Recommended

@kohlikn 

 

The series also supports

 

  1.   Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo part # 863934-855
  2.   Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi + BT 4.2 Combo part # 806723-005

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎08-23-2020 03:14 PM - edited ‎08-23-2020 04:20 PM

HP Recommended

Hi,  @kohlikn 

 

Your notebook only has one wifi antenna, so there is only one wifi card you can upgrade to where both the wifi and bluetooth works with a single antenna, and that is this one...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

You can find this model on eBay, or the HP parts store.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

https://parts.hp.com/hpparts/default.aspx

 

The card has the same throughput as the RTL8188EE card on the 2.4 GHz wifi band, but on the 5.0 GHz wifi band with an AC router, it has a maximum throughput of 433 MBPS.

 

Below is the link to the service manual, where you can find the wifi card removal and replacement procedure...

 

http://h10032.www1.hp.com/ctg/Manual/c05087748

 

The intel cards posted above...need two antenna cables for both the wifi and bluetooth to work.

Was this reply helpful? Yes No

‎08-23-2020 04:24 PM

HP Recommended

Thanks so much! Appreciate the help.

Was this reply helpful? Yes No

‎08-23-2020 05:03 PM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No

‎08-26-2020 01:55 PM

HP Recommended

Hi Paul. I am also trying to upgrade Webcam since it is VGA. Do you have any suggestion on the webcam that can work with this laptop.

Current part number is 765892-3X5  (FW 0002 HW 2.0)

 

Thanks!!

Was this reply helpful? Yes No

‎08-26-2020 02:04 PM

HP Recommended

Hi:

 

Unfortunately, I do not.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.