Hp Pavilion g6 freezes on connection to wifi

[Ritu13]

Clock watchdog error was shown twice on the screen...I even refreshed my pc but still the problem continues. Please help

[Echo_Lake]

@Ritu13

Thank you for posting on the HP Support Community.

I see that your experiencing watchdog error, I appreciate your efforts to try and resolve the issue.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Did this happen after a power outage or surge?
• Do these bluescreens occur with the charger plugged in or disconnected?
• Does it happen when going online and when the wifi disconnects?

Please run extensive diagnostics on the computer check if the hardware is faulty. from this link: https://support.hp.com/in-en/document/c03467259 (HP PCs - Testing for Hardware Failures) please follow directions from the section "Run the Extensive Test (2 hours or more)" and then run the extensive diagnostics. If any component fails, then make a note of the failure code for the failed component.

If diagnostics pass, then perform these steps:

• Install all the latest Windows 10 updates.
• Install HP support assistant and make sure to run all the updates that it recommends and install them correctly.
• Update the bios, chipset and graphics drivers from http://hp.com/drivers and follow the on-screen instructions.
• Uninstall Mcafee temporarily and check again.
• Reload bios defaults and check again.

Steps to load bios defaults:

• keep tapping the Esc key gently several times as soon as you power on the computer.
• It takes you to the startup menu.
• Then press the F10 key to go the bios.
• Then press the F9 key load setup defaults and select yes and push “enter.”
• Then press F10 to save changes and exit and then load into windows and leave the computer under observation.

Hope this helps! Keep me posted for further assistance.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Community.  Have a great day!