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12-21-2020 10:11 AM - edited 12-21-2020 10:22 AM
Product: Hp 15-bs046na
Operating System: Microsoft Windows 10 (32-bit)
The upper half of the laptop has almost completely detached from the base. Wires are visible and the screen brightness has dimmed so low it has rendered the laptop unable to be used. It may still be charged and the screen contents can barely be made out once switched on. Can someone provide an estimate for a repair? (Bearing in mind my warranty has expired).
1 REPLY 1
12-31-2020 12:58 PM
I reviewed your post and I understand that the display is broken on the computer and you want to know the repair cost.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and they will assist you with the available service options for your computer.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
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