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‎10-04-2022 10:50 AM - last edited on ‎10-04-2022 11:21 AM by Moderator

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (457S2AV)
Operating System: Microsoft Windows 11

hp victus 16 wi fi frequently disconnedte

Category:
2 people had the same question
1 REPLY 1

‎10-04-2022 01:13 PM

HP Recommended

Hello @agsa 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration before we focus on wireless network.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Start Windows <Device Manager>

- Expand <Network adapters>

--->>> Send screenshot

 

(3) Please report your results

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