HpDV6 1354us 64bit laptop (Windows 10) after update wifi network adapter missing

[RG28]

Need some help to fix this problem. I have HpDV6 1354us 64bit laptop (Windows 10)
After 5th april windows update i noticed that WiFi button & Mobile Hotspot buttons were missing when i clicked "Network icon" on taskbar. There was only "Airplane mode" button (but button was grayed out and couldn't click)
Then i opened Control Panel\All Control Panel Items\Network and Sharing Center - Change adapter settings However there was only "Ethernet icon" And Wireless connection icon was missing
After that i opened Device manager>Network Adapters I couldn't find any Wireless adapters So i did this View>Show Hidden Devices and Action>Scan for hardware changes After these commands I found my Wireless adapter in Device manager However it looked like "Hidden file" and problem wasn't solved I tried to enable it by using right click option However "enable" option wasn't there. So i clicked "properties" and it showed me this message "Currently, this hardware device is not connected to the computer. My WiFi adapter is missing and not working. I don't want to Reset my laptop Because it will delete all my data and programs And i'm not sure Resetting PC will fix this issue. Please help me to fix this problem.

[Echo_Lake]

@RG28

Thank you for posting on the HP Support Community.

I have a few troubleshooting steps we could try to fix the issue:  
Use the following steps to open the Component Tests menu.

1. Hold the power button for at least five seconds to turn off the computer.
2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
3. On the main menu, click Component Tests.
4. The Component Tests menu displays.
5. Wireless Module Test - This test checks that the BIOS detects the wireless module and that it is enabled.

To run the test, click the Wireless Module, and then click Run once.

1. The Wireless Module Test takes 30 seconds to complete.

If the test passes, try these steps:

Reinstall the network adapter using HP Recovery Manager (Windows 8, 10)

Reinstall original software or drivers using the HP Recovery Manager. If your PC does not locate the Recovery Manager installed, click the ‘next step’ button below.

1. In Windows, search for and open HP Recovery Manager. If prompted for an administrator password or confirmation, type the password or provide confirmation. If prompted by User Account Control to allow the program to make changes to the computer, click Yes.
2. Under Help, click Reinstall drivers and/or applications and wait for Recovery Manager to generate a list.
3. From the combined list of applications and drivers, with the drivers listed first, select the checkbox next to the drivers you want to reinstall. NOTE: The name of the adapter varies, depending on which one is installed on your PC.
4. When the Installation is completed message displays, click OK.
5. Close all open applications, restart your computer, then try connecting to the Internet again.

Set BIOS default and restart:

1. Restart your notebook.
2. During startup, press F10 repeatedly until the BIOS menu is displayed.
3. Once the BIOS menu is displayed, press F9 to restore factory defaults.
4. Select Yes to confirm.
5. Press F10 to save changes and exit.
6. Select Yes to confirm.
7. The computer restarts using the default settings.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[RG28]

Hello Echo_Lake,

Thank you for giving me the solution but need more support regarding the issue...

Well, I was not getting the option of Component Test....

Here's the summary...

As I turned on my computer the error I am getting is:-

HP wireless module not found

The system has detected that the wireless module is not installed correctly or not functioning-

wireless module (701)

then i followed your steps...

1. Hold the power button for at least five seconds to turn off the computer.
2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
3. On the main menu, click Component Tests.

I got the following options only...

Startup menu

F1 System information

F2 System Diagnostics

F9 Boot device options

F10 Bois setup

F11 System Recovry

in system diagnostics there was no option for component test.

Please guide furter in this issue.

Best Regards

[Echo_Lake]

@RG28
This computer needs to be physically diagnosed in order to isolate and fix the issue. Hence, I would request you to contact our Support and our Support Engineers should be able to check the available service options for your computer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.