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HP Recommended

i accidentally downloaded my HP wireless printer twice. Now I have problems to get my documents to print. Anyone can help me with it will be much appreciated.

1 REPLY 1
HP Recommended

There is nothing wrong with multiple installations of the same printer.  That is frequently done to avoid constantly changing printer properties.  On the other hand, if you installed different versions of the same driver you should keep only the most recent.

 

If you cannot print that is a different problem.

 

To get rid of extra printers or drivers use the windows  printui application

Run the following app from the command line

printui /s




BeemerBiker_0-1736898014098.png

 



Install the new driver and then search for the printer


BeemerBiker_1-1736898014907.png

 



Let me know if you need to connect using Wi-Fi or you want to know which driver to use.  Please provide the exact printer model also.


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