• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having hardware issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-15-2022 12:32 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Since last week suddenly my laptop getting very low wifi signal, I also tried connecting different wifi using mobile hotspot wifi and other router wifi but still getting low signal in my laptop. could anyone please support me, how to solve this issue?
I am using HP laptop (HP 240 G4 Notebook pc) windows10, x64-based pcwifi signal issue.jpg

Category:
1 REPLY 1

‎12-15-2022 01:27 PM

HP Recommended

Hi:

 

Since the problem happened suddenly, it could be a broken/frayed antenna wire somewhere near the hinge.

 

Also, if your notebook has the Broadcom Wi-Fi adapter, HP installed the antenna wire on the wrong antenna terminal on many of the HP 240 and 250 G4 notebooks.

 

The single antenna wire was mistakenly placed on the Wi-Fi card's auxiliary terminal instead of the main terminal.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.