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‎12-15-2022 12:32 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Since last week suddenly my laptop getting very low wifi signal, I also tried connecting different wifi using mobile hotspot wifi and other router wifi but still getting low signal in my laptop. could anyone please support me, how to solve this issue?
I am using HP laptop (HP 240 G4 Notebook pc) windows10, x64-based pcwifi signal issue.jpg

Category:
1 REPLY 1

‎12-15-2022 01:27 PM

HP Recommended

Hi:

 

Since the problem happened suddenly, it could be a broken/frayed antenna wire somewhere near the hinge.

 

Also, if your notebook has the Broadcom Wi-Fi adapter, HP installed the antenna wire on the wrong antenna terminal on many of the HP 240 and 250 G4 notebooks.

 

The single antenna wire was mistakenly placed on the Wi-Fi card's auxiliary terminal instead of the main terminal.

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