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‎06-04-2024 07:04 AM

HP Recommended
Product: HP 15-r065tu Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

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Category:
1 REPLY 1

‎06-04-2024 07:49 AM

HP Recommended

Unfortunately, the Ralink Bluetooth adapter doesn't work on the newer builds of W10 and there is no fix.

 

You options are:

 

Use a USB Bluetooth adapter that has support for W10:

 

Replace the Ralink Wi-Fi adapter with this model where the Bluetooth works on W10:

 

Realtek RTL8723BE 802.11bgn 1×1 + BT 4 LE Combo Adapter    HP part # 753077-001

 

Below is the link to the service manual:

 

c04409502.pdf (hp.com)

 

 

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