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HP Laptop - 15s-eq1516sa

Hey, I am unable to connect to the Wi-Fi on my Laptop upon start-up after factory resetting.

 

I have tried all the WiFi networks, ethernet to USB adapter, etc. I've tried downloading and reinstalling the Wi-Fi network adapter drivers, but I haven't been able to find the right one. I believe the laptop is the "HP Laptop - 15s-eq1516sa".

 

Images of issue:

[content removed]

Please may I have some assistance?

 

Thank you very much.

1 REPLY 1
HP Recommended

lmk asap

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