I am unable to install wireless LAN driver on my notebook.

[GOGO46]

When I am installing its showing message installation completed. But when I am looking it on my Network Connections and also on Programs and Features its not showing. Thus I can not use wifi on my system. There are two wireless LAN driver on HP website for my system and problem remains with both.

[Jeet_singh · Accepted solution]

Hi @GOGO46,

Welcome to the HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I came across your post and wanted to assist you.

Here are a few steps to either identify the cause of the failure and/or get you a permanent fix:

• Perform a bios defaults.
• Please run Wi-Fi diagnostics on your computer.
• Steps to do it: Hold the power button for at least five seconds to turn off the computer.
• Turn on the computer and immediately press the F2 key repeatedly, about once every second.
• The HP PC Hardware Diagnostics (UEFI) main menu is displayed.
• Select component check and run Wi-Fi diagnostics.
• Please check for any electromagnetic interferences in the vicinity. (Like microwaves, ACs, and cell phones)
• Please ensure the proximity of the notebook with your router.
• Please disable the Bluetooth driver in device manager and check.
• Please check in safe mode with networking.
• You could also create a new user account to check to further isolate the issue.
• If the wireless card is unresponsive or not detected in the diagnostics, or if the issue still persists after trying all these steps then the Wi-Fi card is faulty and needs to be replaced.

For more details please go through the support document for Troubleshooting Wireless Network and Internet (Windows 10)

Let me know if those steps worked for you.  If they did, that’s awesome!  Give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers!
Good Luck.

Regards,