11-22-2019 11:44 AM
I a m unable to scan from my printer to my computer (Mac pro 2018 model). I have a ENVY 7640 all in one printer.
please advice and assist
11-22-2019 12:17 PM
For the moment, please use Image Capture for Scanning.
Scanning is not yet fully supported in Catalina.
Read the information in the support document:
Image Capture (also) supports scanning documents - details are included in Step #5
HP is aware of the issue and will release a fix when it is available.
Reference and Resources – Places to find (more) help and learn about your Printer
Clarification of terms and "what the printer can do" (Specifications)
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type and Operating System
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