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HP ENVY x360 14 inch 2-in-1 Laptop PC 14-es0000 (743S9AV)

 

I bought a new envy 360 14" but the wifi doesn't work at all. The wifi doesn't connect to other networks. I also tried hotspot but it doesn't work either. I changed it in troubleshooter and device manager but it doesn't work.
3 REPLIES 3
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You're running Windows 11, right? I presume that you get a list on the bottom right of the screen of available WiFi networks, is that right?  If not, check in Device Manager to see if the WiFi has been turned off.  Also, there is usually a function key with an LED on it that glows RED when WiFi is disabled, and WHITE when it is enabled.



I am a volunteer and I do not work for, nor represent, HP
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thankyou. yes i know WiFi automatically connects for 20 minutes and then it doesn't work. No other networks are listed on wifi. and I tried using the device manager
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You said the WiFi does not work at all, but now you're saying it works for 20 minutes and then disconnects. So, which is it?



I am a volunteer and I do not work for, nor represent, HP
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