I can not find the wifi Icon anywhere on my laptop

[elizabethwekpe]

I can not find the Wi-Fi Icon anywhere on my HP elite x2, this is very frustrating for me, it was working fine all of a sudden I can not find it anywhere

[ub6424]

Hello @elizabethwekpe 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before we focus on the <wireless> problem ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

(2) Start Windows <Device Manager>

- Expand <Network adapters>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

--->>> Send screenshot

(3) Please report back