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Red30
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Message 1 of 2
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I can't connect my printer to my new wifi.

HP Recommended
hp Deskjet 2540
macOS 10.15 Catalina

I can't connect my hp Deskjet 2540 printer to the internet.

1 REPLY 1
banhien
Level 19
Level 19
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Message 2 of 2
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HP Recommended

@Red30 

 

Welcome to HP Support Forum. Please treat this as new router and use the following instructions to fix:


             http://www8.hp.com/au/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.


Regards.

BH
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