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‎09-24-2021 11:17 AM - edited ‎09-24-2021 11:17 AM

HP Recommended
Product: HP 15-DB1096NT
Operating System: Microsoft Windows 10 (64-bit)

Hello guys. Yesterday, i was update my  laptop. I forgot take a charge my laptop and suddenly shut down. I opened my laptop and i cant connect my wifi network. I tried restart windows update, but i didin't update. Update need a internet connection. I establish an ethernet connection with my laptop and does windows update. And updated my wifi driver but still i cant connect my wifi network. I tried many way for solve my problem(reinstall my OS, deleted driver and reinstall wifi driver, i use Microsoft Windows trobleshooter, etc.) but i cant solved this problem. Please guys, help me ASAP.   

Category:
1 REPLY 1

‎09-24-2021 02:58 PM

HP Recommended

@DorGoetzer 

 

Please re-install Realtek RTL8723DE 802.11b/g/n (1x1) and Bluetooth® 4.2 combo using

 

           https://ftp.hp.com/pub/softpaq/sp107501-108000/sp107515.exe

 

also for Bluetooth if required

          https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100556.exe

 

Regards.

BH
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