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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎04-10-2021 06:49 AM

HP Recommended
Product: hp 15-ec1033ur
Operating System: Microsoft Windows 10 (64-bit)

Hi. When you try to download drivers from the HP website, the ftp page does not load. I tried to do this from 3 different Internet service providers, but I couldn't download the drivers on any of them.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-10-2021 09:10 AM

HP Recommended

You're very welcome.

 

It looks like the HP servers all over the world except the USA re not working.

 

I have zipped up and attached both drivers and uploaded them to my Skydrive folder and shared the link with you below.

 

https://1drv.ms/u/s!ApMb5dJXSS-Dggen6t_Lt2eggvfZ?e=ulpd52

 

Download, unzip and run the two zip files labeled sp112619 and sp111899.

View solution in original post

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6 REPLIES 6

‎04-10-2021 06:58 AM

HP Recommended

Hi:

 

See if these wifi and bluetooth drivers download.

 

They are the latest ones for the Realtek wifi card your notebook has...

 

Wifi:

 

https://ftp.hp.com/pub/softpaq/sp112501-113000/sp112619.exe

 

Bluetooth:

 

https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111899.exe

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‎04-10-2021 08:22 AM

HP Recommended

Thanks! Using these links, I just tried to download the drivers and I did not succeed because the ftp server page does not load. I also tried downloading on different internet browsers, but also without success.

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‎04-10-2021 08:56 AM

HP Recommended

Perhaps there is an exact designation of the driver or the name or hardware for which it is intended. I'll look for them on the manufacturers ' websites

Was this reply helpful? Yes No

‎04-10-2021 09:10 AM

HP Recommended

You're very welcome.

 

It looks like the HP servers all over the world except the USA re not working.

 

I have zipped up and attached both drivers and uploaded them to my Skydrive folder and shared the link with you below.

 

https://1drv.ms/u/s!ApMb5dJXSS-Dggen6t_Lt2eggvfZ?e=ulpd52

 

Download, unzip and run the two zip files labeled sp112619 and sp111899.

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‎04-10-2021 09:18 AM

HP Recommended

Thank you very much! Everything worked!

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‎04-10-2021 09:21 AM

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

The HP support site issue has been reported to HP, so hopefully they will find and fix the problem shortly.

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