I can't use the wifi because the wireless network adapter is missing.

[itskp]

The network adapter is not present and I can't connect to the wifi. Does anyone have a driver link or something so that I can install it on the laptop? I've tried various methods and everything just doesn't seem to work. The HP support website for the driver is also unavailable because of some DNS problems. Thanks in advance. 

[Paul_Tikkanen]

Hi:

The parts list for your notebook indicates that it comes with a Broadcom BCM43142 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 HMC combination WLAN adapter.

HP PartSurfer

You need this W8.1 driver for that model wifi adapter.

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72927.exe 

If the wireless adapter needs a driver, there will be a device listed in the device manager under an Other Devices category, labeled as a Network Controller.

If there is no Network Controller device listed in the device manage, then there is a hardware problem of some sort with the wifi adapter.

The first troubleshooting step before replacing the wifi adapter would be to remove and firmly reseat it.

Leave the antenna wires connected so it will be easier to reseat the wifi adapter without having the reattach the antenna wires.

The HP support site isn't working right now, so I can't post the link to the service manual.

[PutDtCookieDown]

You have the same network card and wireless connectivity as me. I'm currently using windows 10, and I'm having internet problems. Slow internet speed (30 mbps on wifi, and 80 mbps on lan), stuttering, jittering, packet loss, etc...

I only have these problems on this laptop operating with windows 10. Do you think downgrading to 8.1 would solve my problems?