cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Sharma6
New member
1 0 0 0
Message 1 of 2
152
Flag Post

I cannot connect find my Wireless internet settings since my Laptop updated automatically last day.

HP Recommended
HP Notebook - 15-ac122tu
Microsoft Windows 8.1 (64-bit)

My product-HP Notebook - 15-ac 122 t u

I have seen this when my Laptop had automatically updated.

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
27,469 27,433 1,915 2,303
Message 2 of 2
Flag Post
HP Recommended

@Sharma6, Welcome to the HP Support Community!

 

Is your notebook not able to connect to the wireless network?

 

Kindly perform the steps mentioned in this document - Wireless Network and Internet Troubleshooting.

 

If the issue persists, perform a hardware test on the wireless card

  1. Hold the power button for at least five seconds to turn off the computer.
  2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
  3. Perform Component Test > Network. Share the result on your next post.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation