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Sharma6
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Message 1 of 2
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I cannot connect find my Wireless internet settings since my Laptop updated automatically last day.

HP Recommended
HP Notebook - 15-ac122tu
Microsoft Windows 8.1 (64-bit)

My product-HP Notebook - 15-ac 122 t u

I have seen this when my Laptop had automatically updated.

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Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Sharma6, Welcome to the HP Support Community!

 

Is your notebook not able to connect to the wireless network?

 

Kindly perform the steps mentioned in this document - Wireless Network and Internet Troubleshooting.

 

If the issue persists, perform a hardware test on the wireless card

  1. Hold the power button for at least five seconds to turn off the computer.
  2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
  3. Perform Component Test > Network. Share the result on your next post.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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