cancel
Showing results for 
Search instead for 
Did you mean: 
Mubariz9876
New member
2 1 0 0
Message 1 of 3
226
Flag Post

I cannot find my Hotspot in HP Probook 440 G1 windows 10.

HP Recommended
HP Probook 440 G1
Microsoft Windows 10 (64-bit)

I cannot find my Hotspot in HP Probook 440 G1 windows 10.
Is it the fault of windows or hardware? because my brother did the same widow from the same USB and he have hotspot and skype as well, and i have both missing.
Anybody else having the same issue on same machine? 

2 REPLIES 2
IT-Velho
Level 3
25 25 3 3
Message 2 of 3
Flag Post
HP Recommended

Hi.

It maybe hardware and software problem also.

You've forgot to describe version of Windows 10 and build version. (press Win+R buttons and enter winver)

If it is Windows issue, clean install of latest version from USB must helps.

Or it maybe a hardware problem, for example I have an Intel AC 7260 in my laptop. And hotspot is unavailable. I've tried to change it to another(Realtek or other intel - can't remember now) and hotspot work perfectly.

On my work Zbook 15 is Intel AC 9560 160MHz installed, hotspot also available to use.

You can try to install your brother's WiFi module to your laptop. Use same driver versions.

Regards,

IT-Velho

 

0 Kudos
Mubariz9876
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

You are wrong from the very start. The problem was not in windows or drivers. The problem is that on the internet, the iso file to download windows 10 doesn't have pre-installed hotspot and skype in it, to make it less in size, but when you upgrade/update your windows to newest model after installation of old one, all things come to place one by one. 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation