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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended
HP 14-g031la
Microsoft Windows 7 (64-bit)

I recently install windows 7 64 bits on my HP 14-g031la.
I didnt make a backup before formatting my pc.

Now i have issues with the Ethernet and Wifi drivers.

 

I think i need RTL8167 but at the moment the installation begins. It sends me an error message in the installation.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

According to the parts list for your notebook, it comes with an Atheros AR9485 802.11b/g/n 1x1 WiFi adapter.

 

Here is the link to the W7 Atheros wifi driver you need...

 

This package contains the driver installation package for the Qualcomm Atheros QCA9000 Series wireless LAN Controller in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp70501-71000/sp70859.exe

 

Ethernet:

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69625.exe

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

According to the parts list for your notebook, it comes with an Atheros AR9485 802.11b/g/n 1x1 WiFi adapter.

 

Here is the link to the W7 Atheros wifi driver you need...

 

This package contains the driver installation package for the Qualcomm Atheros QCA9000 Series wireless LAN Controller in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp70501-71000/sp70859.exe

 

Ethernet:

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69625.exe

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