I did a recovery install of Win7 and now my wifi antenna will not pick up more than a few feet away

[Irishmedic7]

I bought a HP Stream model 13-c110nr less than a year ago. I did a recovery install of Win7 to resolve a few difficulties I was having and now my wifi antenna will not pick up more than a few feet away.After completing the win 7 recovery, it did an auto update to win10 home.  I think I need to reinstall a driver. Can you help with a proper driver. Thanks for a speedy answer my daughter needs this for homework.

[Paul_Tikkanen · Accepted solution]

Hi:

Here is the latest W10 Broadcom wifi driver...

This package provides the Broadcom Wireless LAN drivers for supported notebook models running a supported operating system. Broadcom Wireless LAN drivers are required to enable the integrated Broadcom Wireless LAN adapter. 

VERSION: 7.35.351.0 REV: A PASS: 1    EFFECTIVE DATE: October 25, 2016

ftp://ftp.hp.com/pub/softpaq/sp78001-78500/sp78044.exe

[Irishmedic7]

Thank you so much, your response was so fast and solved the problem.

Eternally appreciative

[Paul_Tikkanen]

You're very welcome.

[Irishmedic7]

Paul Tikkanen, Same computer- I got the wifi issue fixed with your help. Now it has windows defender off and will not let me turn it on. Can you help with this one?

[Paul_Tikkanen]

Hi:

Unfortunately, I don't know how to troubleshoot that issue.

All I know are the steps to turn on Windows Defender...

Turn Windows Defender real-time protection on or off

1. Select the Start  button, then select Settings  > Update & Security.
2. Select Windows Defender, then turn Real-time protection on or off.

[Irishmedic7]

Bummer, I already tried that but thank you. I've temperarily installed something while I figure it out. 

[Paul_Tikkanen]

You're very welcome.

Hopefully, you will be able to figure it out, or you can always start a new topic.

[Irishmedic7]

I figured it out , from another forum. Just to let you know what the answer was here is what I found

The reason why you are having issues with the Windows defender is because, If you have another Anti-virus program installed on the PC, then Windows defender automatically gets disabled. The only scenario, where it would work is if you uninstall the third party anti virus program from your PC.

If you are having issues even after uninstalling the third party anti - virus program. I would suggest here is to download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

Apparently the spyware trial that was preinstalled on the computer was causing the problem. All fixed now.

[Paul_Tikkanen]

Thanks for the info.

Glad you are back in business with Windows Defender.