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Locked

‎10-23-2023 05:40 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

The manual for the model says that it supports both models, but when I install it says the latter card is not supported and will not boot.

Category:
1 REPLY 1

‎10-25-2023 07:34 AM

HP Recommended

Hi @Paul573,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the PC hardware and may need advance support.

The support here is limited and this issue might require one-on-one interaction to fix it.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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