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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended
Pavolion g series
Microsoft Windows 8.1 (64-bit)

So in refer to this aericle i have the exact same problem https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/Wifi-adapter-disappeared/m-p/6306028#M3144... i downloaded the diagnositic tool installed it and shur down my pc and pressed esc but there isnt in option that says components test. Only 4 options and components test isnt one of them . I havent had WiFi in my lqptop for over a year. The wifi adaptor disappeared and never came back and whenever i click on troubleshoot it says connect to ethernet cable. Please help me if you have any idea to fix this etnernal problem thank u.

2 REPLIES 2
HP Recommended

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

 

 

Hi
PLEASE POST ANY RESULTS.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?

HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:-
https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html

 

That takes us 2 steps forward.

 

Copy, Paste and Save in Notepad, as LBB.bat (not a .TXT) and double click to run.
Preferably run as an Administrator.
OR
Copy and use the individual command lines as needed.

Post anything non-personal, but relevant please.

@Echo OFF
getmac
netsh lan show interfaces
netsh wlan show interfaces
netsh wlan show drivers

PAUSE
systeminfo
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"
PAUSE


Step 3 should give enough info to move forward.

 

Hidden Devices.png

 

 

HP Recommended

Hi i did the win + R thing and system SKU IS LX309EA#ABV 

The rest of ur answer is way to complicated for me to understand could you please simplify what to so after i downloaded the hp diagnostix tool? When i click f2 on screen there isnt a compoment test only startup test and run in test and hard disk test.

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