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HP Recommended

Hello, when I press my network sign and try to put on my wifi, it doesn't come on.   Normally it's supposed to show a blue color, but mine doesn't

1 REPLY 1
HP Recommended

Hi @Wizzy3

 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please get back to me with the details listed below:

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

- Complete issue that you are facing with the unit.
- Let me know if the printer is connected to Windows Computer or MAC Computer or Android Phone or iPhone.

- Let me know the version of the operating system installed on the computer connected to the printer. 

- Connection method - USB, physical LAN, or wireless?
- Error messages (if any) on the unit. 


Take care and have a great day ahead.

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.