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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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Hello, 

I bought this laptop a week ago and having problems with wifi since then.I normally stay at my university, and it has a powerful internet connection, so I did not have any problem there when I tried it out. Unfortunately, my home's wifi is not that powerful, so the weird thing is it seems like I'm connected but whenever i try to do something like play games or just search and download PDFs, suddenly wifi unconnects and then I quit the apps, the wifi connects, again. I thought this might be happening because of the connection but now I'm staying somewhere else and the same problem is occurring, on any device but this laptop is not having any problems. Sometimes it works pretty well for a time but then again it just stops. Also on the device manager, my system looks updated and the hp problem solver thing did not find any problem. Like I said i do not have any problem when wifi is strong but in other places, it even doesn't let me search. Please help.

 

 

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