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HP Recommended
How 650
Microsoft Windows 7 (64-bit)

I need Bluetooth controller, network controller and PCI simple communication controller driver.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
7 REPLIES 7
HP Recommended

Hi:

 

Please post the hardware ID's for the devices that need drivers.

 

Use this guide to find that information...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

HP Recommended

Pci\ven_1814&dev_3298&subsys_18ec103c&rev_00

HP Recommended

Hi:

 

You need these wifi and bluetooth drivers...

 

https://ftp.hp.com/pub/softpaq/sp71001-71500/sp71421.exe

 

https://ftp.hp.com/pub/softpaq/sp70501-71000/sp70570.exe

 

You need this driver for the  PCI simple communication controller:

 

https://ftp.hp.com/pub/softpaq/sp56501-57000/sp56552.exe

HP Recommended

Thank you ❤️

HP Recommended

You're very welcome.

HP Recommended

The PCI simple communication controller sent is not my laptop own so I look for my hardware ids and is pci\ven_8086&dev_1e3a&subsys_1858103c&rev_04

HP Recommended

Hi:

 

That is the driver you need.

 

Here is a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted.

 

[Intel.NTamd64]
; DisplayName Section DeviceId
%HECI_DeviceDesc%=HECI_DDI_x64, PCI\VEN_8086&DEV_1E3A
%HECI_DeviceDesc%=HECI_DDI_x64, PCI\VEN_8086&DEV_1CBA
%HECI_DeviceDesc%=HECI_DDI_x64, PCI\VEN_8086&DEV_1C3A
%HECI_DeviceDesc%=HECI_DDI_x64, PCI\VEN_8086&DEV_1DBA

 

Try manually installing the driver.

 

Go to the device manager click on the PCI simple comms controller needing the driver.

 

Click on the driver tab.  Click on Update driver.

 

Select the Browse my computer for driver software option and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp56552.

 

Make sure the Include subfolders box is checked, and see if the driver installs that way.

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