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Locked

‎11-30-2022 08:29 AM

HP Recommended
Product: HP ENVY - 17-ce0576na
Operating System: Microsoft Windows 11

Most of the time the laptop shows the little airplane symbol and Network and internet settings shows Flight Mode on.

 

But connected OK

 

I switch Flight Mode off it changes to the globe with a cross and again I am still connected.

 

What is going on?

 

 

1 REPLY 1

‎11-30-2022 01:50 PM

HP Recommended

Hello @lundavra 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your basic system configuration before you ride on the <wireless> wave ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

 

(2) Start Windows <Device Manager>

- Expand <Network adapters>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

--->>> Send screenshot

 

(3) Please report back

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