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HP Recommended
Microsoft Windows 10 (64-bit)

Hi! Just got a new router and set it up on my Desktop. Windows 10. the desktop is working fine but the wifi for my laptop and other computer in the house can't seem to connect. The name is coming up, put in the password but it wont connect.  Spoke with Spectrum and they said it was a hp problem and not Spectrums problem. Please help!!! Thank you.

1 REPLY 1
HP Recommended

 Hi @LadyLei ,

 

Requesting for serial Number PC/Notebook/Laptop

 

Welcome to the HP support community.

 

Please help us with the laptop serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

https://support.hp.com/in-en/document/ish_2039298-1862169-16

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Gaya1239

HP Support  

Take care and have a good day.
Gaya1239 – HP Support.
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