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Madness3612
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Message 1 of 2
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I messed up Windows 10 to Windows 7

HP Recommended
HP Notebook 15-BS212WM
Microsoft Windows 7 (64-bit)

Okay first off, yes I know what I did wasn't ideal or smart but it was all I could think of at the time to do. I had recently purchased a used HP Notebook 15-BS212WM with Windows 10 on it. The performance was less than ideal so I did the ol 'Reset' and that completely locked the computer up, nothing would work. After hours of searching and trying things I got frustrated and figured I'd do what has worked on my other computers in the past. I wiped the hard drive completely and took it back to Windows 7 Ultimate with the intentions of upgrading back to 10 that way. Problem is now it has NO DRIVERS and NOTHING works even more lol. I've searched tirelessly for a driver to just get the ethernet or WiFi to work so I could then attempt to finish things but apparently this thing doesn't have drivers for 7. Okay now we've established I'm a moron...how can I fix this Notebook? The ONLY thing that works is the DVD drive, NO USB, ethernet, WiFi nothing to input anything in... Any ideas of what I can do short of taking this to a PC shop and paying as much as it costs new to reformat it to Windows 10 or get drivers so I can proceed? 

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Paul_Tikkanen
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Message 2 of 2
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HP Recommended

Hi:

 

Make a bootable USB recovery drive using the HP cloud recovery tool. Here is an info link for how to use that utility.

 

You will need a 32 GB USB flash drive for this, and access to another working Windows PC.

 

https://support.hp.com/us-en/document/c06162205

 

There are no W7 drivers for the graphics, wifi or USB 3.1 ports.

 

You can only run W10 on there.

 

If it runs slow, replace the drive with a 2.5" SSD and add more memory to it.

 

 

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