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HP Recommended
hp Elitebook 8460p
Microsoft Windows 7 (64-bit)

Hi Community,

 

I need a wireless driver for my hp Elitebook 8460 Windows 7 64. Can I someone please help me get the wireless driver .exe file?

 

Here's the detail of my notebook:

HP EliteBook 8460p

Serial No: CNU2519B11

Product No: LJ54OUT#ABA

 

Windows 7 Professional

64-bit Operating System

intel CORE i5

 

Thanks,

 

Jitu_Sheth

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

Since there is no wifi hardware showing up in the device manager, it is probably a hardware issue that would require you to replace the internal wifi adapter with the same part number.

 

For that, I suggest you take it to a shop for repairs, so they can better diagnose the problem.

 

There are many different USB wifi adapters that are sold and I have no idea what is available for you in India.

 

Here are examples of  dual band USB wifi adapter sold in the United States, that are very small and won't stick out too far from the USB port.

 

https://www.amazon.com/Adapter-1300mbps-Wireless-Network-Antenna/dp/B083V2W8CP/ref=sr_1_1?dchild=1&h...

 

https://www.amazon.com/Cudy-Adapter-Wireless-Adapters-Compatible/dp/B07TN9Q97K/ref=sr_1_4?dchild=1&h...

 

https://www.amazon.com/Adapter-1200Mbps-Techkey-Wireless-Network/dp/B07ZP4YSDM/ref=sr_1_5?dchild=1&h...

 

https://www.amazon.com/Cudy-650Mbps-Wireless-Included-Compatible/dp/B07TV1BC5M/ref=sr_1_10?dchild=1&...

View solution in original post

9 REPLIES 9
HP Recommended

Hi:

 

HP could have installed one of several different model wifi drivers in your model notebook.

 

When the wifi adapter needs a driver, there will be a device listed in the device manager labeled as a Network Controller.

 

FInd the Network Controller device, and post the hardware ID for it so I can figure out what driver it needs.

 

Use this guide to find that information...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

HP Recommended

Hi Paul,

 

Thanks for your prompt response.

 

My Device Manager is totally empty. What do I do, now?

 

Will these help? >  https://www.dropbox.com/s/ofc262ymt373eal/IMG_5310.jpg?dl=0

 

Thanks,

 

Jitu Sheth

HP Recommended

You're very welcome.

 

Hopefully, all you need to do is to install the HP connection manager software, restart the PC and see if you can enable the wifi card using the software controls, or at least get the Network Controller device to show up in the device manager.

 

https://ftp.hp.com/pub/softpaq/sp53001-53500/sp53394.exe

HP Recommended

Hi Paul,

 

As advised, I could successfully install HP Connection Manager. I restarted the computer also.

 

I don't have a wireless driver on my laptop, I guess.  Now, what next Should I do next? I am a novice in this matter, Paul. Sorry for so many questions. Device Manager is still empty.

 

Here's my HP detail: https://www.dropbox.com/s/ofc262ymt373eal/IMG_5310.jpg?dl=0

 

Thanks,

 

Jitu Sheth

HP Recommended

Hi:

 

It sounds to me like the internal wifi card has failed.

 

I suggest you purchase a USB wifi adapter to connect wirelessly.

HP Recommended

So I can't install a wireless driver, right? USB wifi adapter is the only option, left. Any particular wifi adaptor?

 

Thanks a million for all your help, Paul.

HP Recommended

You're very welcome.

 

Since there is no wifi hardware showing up in the device manager, it is probably a hardware issue that would require you to replace the internal wifi adapter with the same part number.

 

For that, I suggest you take it to a shop for repairs, so they can better diagnose the problem.

 

There are many different USB wifi adapters that are sold and I have no idea what is available for you in India.

 

Here are examples of  dual band USB wifi adapter sold in the United States, that are very small and won't stick out too far from the USB port.

 

https://www.amazon.com/Adapter-1300mbps-Wireless-Network-Antenna/dp/B083V2W8CP/ref=sr_1_1?dchild=1&h...

 

https://www.amazon.com/Cudy-Adapter-Wireless-Adapters-Compatible/dp/B07TN9Q97K/ref=sr_1_4?dchild=1&h...

 

https://www.amazon.com/Adapter-1200Mbps-Techkey-Wireless-Network/dp/B07ZP4YSDM/ref=sr_1_5?dchild=1&h...

 

https://www.amazon.com/Cudy-650Mbps-Wireless-Included-Compatible/dp/B07TV1BC5M/ref=sr_1_10?dchild=1&...

HP Recommended

Thanks a million, Paul. I will do that.

HP Recommended

Anytime. Glad to have been of assistance.

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