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‎06-09-2024 05:41 AM

HP Recommended
Product: HP OfficeJet 9012e All-in-One Printer
Operating System: Microsoft Windows 11

I bought a new HP OfficeJet 9012e  All-in-one printer over a year ago. I set it up and was using it weekly. It stopped working so I returned it. I bought the exact same printer. I can not get the new one set up this time. I have tried using my computer to set it up and my phone. I wonder if I have to uninstall the old printer in order to set up the new printer? I can't figure out how to uninstall it though. Please help. (I have no idea what board To choose so I just chose wireless and network because I am trying to set up my printer that is wireless)

Category:
1 REPLY 1

‎06-09-2024 04:21 PM

HP Recommended

@StephensMichael 

 

Please use:

 

         https://support.hp.com/ee-en/printer-setup/hp-officejet-pro-9010-all-in-one-printer-series/23903057/...

 

Regards.

BH
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