@LBLJ, Welcome to the HP Support Community!
Update the printer firmware
Click here to know different methods of updating printer firmware.
Try making a standalone copy in color and black to check if that works. By this, we can conclude if this is a hardware or a driver issue.
Check the ink levels and clean the ink cartridges as shown in this document.
For more info on resolving print quality issues, refer to - Fixing Poor Print Quality
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307
I am an HP Employee