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HP Recommended
Hp: Envy

After my last update my laptop no longer recognizes WiFi. It’s as if WiFi never existed. We use hot spots and do not have access to Ethernet cables. What can I do to fix my laptop. 

1 REPLY 1
HP Recommended

@Shumphrey 

 

What did you do to update ? What EXACTLY is your Hp: Envy ? Please use the following instructions to find out the model/product of your machine:


   https://support.hp.com/us-en/document/c03754824

          or

   https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
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