I've tried every solution but my drivers still don't work and i can't choose my connection

[bnn2]

Please help I own a HP pavillion x360 and I have been unable to connect to the internet with it for a couple months now after replacing my charging port. When I trouble shoot it it says that windows couldn't detect any drivers and I can't choose my connection either. I've tried almost every solution in the book system restores,command prompt, uninstalling  and reinstalling drivers,getting driver easy, etc etc. Now im starting to think is this a hardware issue? or am I just not finding the right solution. Why do all my problem with technology happen to be the one sole different situation as the general populace

[praveenbv]

Hi@bnn2,

Thanks for engaging in the HP support community! This is a wonderful location to converse with the community, get assistance and find tips! I understand that you need assistance with the wireless is not connected to your notebook. I’ll be glad to assist you with this.

We need to isolate it to being hardware or software related first.

For better clarity, I would require more information regarding this.

• When did this first begin?
• Did it happen after a software or windows update?
• Have you tried to run any tests on the wireless card from F2?
• Check for the BIOS up to date ?

Please try these steps first.   

1. Open CMD with Administrator

2. Type:  sc config storsvc type= own 

( this resets this service to its default state )

3. Restart the PC.

4. Check if this fixes it.

I recommend you try to follow the below steps:

Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

If it does not, please visit this link for further support: HP PCs - Troubleshooting Wireless Network and Internet (Windows 10)

If not check this link out: Common fixes for wireless connectivity issues.

The next thing, I would suggest here is to uninstall the wireless drivers from the device manager: 

Right-Click on the start button> click device manager> Network adapters>then select the wireless drivers and right-click on it and uninstall the Wifi drivers.

Then restart the computer and check if you are able to go online.

Finally, please update the bios, chipset, and wifi drivers from this link: http://hp.com/drivers Please select the country and follow the on-screen instructions.

Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer to this link to know how to use HP support assistant.

Hope this helps! Keep me posted.

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Have a great day!