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joelang
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I wish to verify my unit's Model, Product and Serial number, the information is below in Text

Model No. 15-af131dx

 

Product No. P1A95UA#A

 

 

These were the numbers I found on the bottom of the unit,however the Model Number was difficult to intrepret. The af after the 15- is a guess because of reading difficulty. Could you please either email me

 

Thank you

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Flag Post
HP Recommended

I wish to verify my unit's Model, Product and Serial number, the information is below in Text

@joelang

 

Welcome to the HP Community Forum - we are a community of HP enthusiasts!

 

 

Assuming the computer is installed and running Windows:

 

If the program is not already on the computer, install a copy of the HP Support Assistant:

HP Support Assistant

 

  • If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, Select run as Administrator and install.

 

HP PCs - Using HP Support Assistant (Windows 10, 8, 7)

 

When you start the HPSA program, click on the My PC icon (in the program)

 

When you see a Post that helps, inspires, provides fresh insight,

or teaches you something new, click the Thumbs Up on that Post.

Fixed / Answered? Click that post Accept as Solution to help others find Answers.

Kind Regards,
Dragon-Fur
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