cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Iltension
New member
1 0 0 0
Message 1 of 3
200
Flag Post

If HDMI or Display port is used, Wifi is disabled on startup or when computer goes to sleep

HP Recommended
HP Omen 15-en0012na Pavilion 6530
Microsoft Windows 10 (64-bit)

Wi-Fi 6 AX200 and DisplayPort issue on my new HP Omen 15-en0012na, I have an Intel Wi-Fi 6 AX200 Wi-Fi card installed.

The issue is that whenever I use an external display with Mini DisplayPort connected and restart or put computer to sleep and then wake it up, the Wi-Fi card becomes inactive and I have to disconnect the screen and fully restart the machine. 

2 REPLIES 2
ItsToasted
Level 1
7 6 0 4
Message 2 of 3
Flag Post
HP Recommended

Same. I posted about this issue and HP Support has not responded. Driver updates do not solve this problem.

Was this reply helpful? Yes No
Neo_Virtual
New member
1 1 0 0
Message 3 of 3
Flag Post
HP Recommended

I have this same issue on two HP Omen laptops (15-en0023dx and 15-en0013dx) that  I recently bought from Best Buy . Whenever a monitor is connected to the mini-display Port and the computer goes to sleep, after wakeup the Intel Wifi AX-200 device completely disappears. I have to disconnect the monitor, and cycle sleep/awake again, then go to Device Manager and scan for hardware changes to make the WIFI device appear again. 

 

Only happens with the display port. I do not experience this issue when a monitor is connected via the HDMI port.

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation