02-04-2017 06:14 AM
The Intel 1030 Wireless Network adapter does not work after Windows 10 upgrade.
F12 red light stays on, no troubleshooting wizard can fix it,
Microsoft says I'm on the latest intel driver version 188.8.131.52.
Model Pavillion dv6-6b50sa
Product Code QG797EA
I see this is a common problem across HP. Please provide either the correct driver update package or an alternate suported wireless adapter for my issue.
02-04-2017 08:39 AM
Allow me to welcome you to the HP forums!
Sorry, but I don't have very good news for you ...
I ran into exactly the same problem when I upgraded my HP DV6 to Win10 and I had to revert back to Win7 (which I could do because I had made an image backup prior to the Upgrade), turn ON the WiFi, and do a clean-install for the Upgrade.
This is complicated because (1) there are no HP Win10 drivers for the DV6s, and (2) there is no replacement WiFi module, either.
However, there are Provosts on this forum that have access to drivers that I do not have, so if any of them come along with drivers suggestions, you may be OK.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
02-04-2017 08:54 AM
same issue same result. i have uploaded, downloaded installed reset etc. may have to buy a chromebook of some kind until HP can find a fix. i will try a new wifi card next but am not too confident in that solution. i will post any result.
02-10-2017 12:43 PM
Thanks for the responses. I'm looking for HP support staff to confirm the course of action. If there are no drivers available yet then when will they be available? If never then why not? Give a very technical reason please. If this is commercial decision then please point me to the area where I can claim compensation for what is now effecting a very expensive paper weight/doorstop.