Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post

Intel(R) AC-8260 Wireless adapter stops working after laptop has been idle

HP Recommended
HP EliteBook 840 G3
Microsoft Windows 10 (64-bit)

My laptop normally works fine and I am able to connect to the wireless network. But, when it is left idle and goes to sleep, the Wi-Fi network gets disconnected and will not let me connect again. The laptop only connects again when I restart the laptop. I have attached the troubleshooting error messages below.NetworkProblem2.JPGNetworkProblem3.JPG


The Intel adapter driver has been checked and is the latest as per below and when it works it says, "The device is working properly."

Intel adapter driver page.jpg


Any help or suggestion are welcome.





Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation