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HP Recommended
Microsoft Windows 10 (64-bit)

Today i tried to upgrade my omen 15 2020 laptop, from ax200 to ax210, but the laptop dont recognize it. 

Im searching about this, and maybe the problem is the whitelist in BIOS. 

Someone can confirm this?

(Sorry about my english)

3 REPLIES 3
HP Recommended

Hello, did you try installing the drivers manually? 

HP Recommended

Yes... the pc only recognize bluetooth

HP Recommended
 

 Ho anche riconosciuto immediatamente il bluetooth, mentre il WIFI no ... avevo installato i driver prima di montare la scheda. quindi ho reinstallato i driver WIFI, riavviato, eseguito il test nel BIOS che riconosceva l'hardware WIFI e poi in windows 10 ho trovato le varie reti wifi presenti.

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