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09-29-2021 12:59 PM
Product: HP Laptop 17-by4063cl
Operating System: Microsoft Windows 10 (64-bit)
Just bought this laptop in June from Costco, but chat support says i now have to pay for support, so trying here.
I have 500 mb/sec download speed and get it on my iphone and ipad. However, this laptop gets 14 mb/sec.
I installed the latest wifi driver with the driver date of 05/21/2021. I also uninstalled the preinstalled McAfee antivirus temporarily. Neither has helped. Not sure what else to try.
Thanks for any help.
1 REPLY 1
09-29-2021 01:41 PM
Ok, an update. I went into msconfig and disabled expressvpn and also Mcafee web advisor which obviously didn't uninstall with the rest of the program. I'm now getting around 100 mb/sec download. So, it helped, but still not getting the speed i should. I now see there is an expressvpn notifier in startup, so i will disable that and reboot. if it makes a difference i will update.
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