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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-21-2021 09:00 AM

HP Recommended
Product: HP 15
Operating System: Microsoft Windows 10 (64-bit)

I have an HP15 laptop with Windows 10. My Spectrum Wi-Fi, wireless, it has suddenly been locking up & freezing on me at nearly the same time EVERY DAY, between 6:30am-8am. Spectrum said it's MY COMPUTER that's the problem, & I need to wipe it clean. This started a couple months ago & immediately became a daily problem. IF it's my computer that's the problem, wouldn't it be locking up the moment I turn on my computer, & not 1.5-2 hours AFTER I turn it on? I'm also FREQUENTLY getting kicked off line. I'll be playing a game on www.phc.com or watching a movie on www.vudu.com & an error will pop-up saying "NO service available" or "NO connection available". Could this be a "Spectrum problem"? OR could it be a "computer problem"? Thank you for any assistance! May God bless you & yours! Fay   =^..^=

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