Invalid IP configuration

[Bish3]

Unable to connect to the internet due to an invalid IP configuration. I have reset the router, shut down the laptop and none of this has worked

[Bish3]

Internet is working still as an Xbox one and a Mac is connected and being used currently.

[DavidSMP]

Hi @Bish3,

Thank you for visiting the HP Forums! Good day!  And how are you? I see that you have issues connecting to the internet with the unit. I will be delighted to assist t you here.

Stupendous effort on diagnosing the issue correctly. Splendid troubleshooting. It is always a privilege to work with customers that have superlative technical skills. Kudos to you for that. Great work checking that other devices go online. We at HP  greatly value your relationship with us and I take it as a privilege to share this platform with you.

• We need to isolate the issue to being hardware or software related.
• For better clarity, I’d require more information regarding this.
• When did it first begin?
• Did any software app update or windows update take place before the issue started?

Please check these links out for further assistance.

Link 1: https://support.hp.com/us-en/document/c05207063

If this does not work Please check these YouTube links out for the same error invalid IP configuration.

 Link: https://www.youtube.com/watch?v=ZSuw4V88Whw

Link2: https://www.youtube.com/watch?v=CJQOtXU4gJQ

Please do not click on any ads, links, images or downloads  anywhere as these are third party links.

Finally please check these link out: http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Common-fixes-for-wireless-connectivity...

Link 2: http://answers.microsoft.com/en-us/windows/forum/windows_8-networking/wifi-doesnt-have-a-valid-ip-co...

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. Please reach out for any issues and I'll be there to assist you .

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 

Take care now and have a splendid week ahead. 

Happy holidays to you and your family  Take care.