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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Issue with Wifi connection

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06-29-2019 04:07 PM
Hi,
I just bought this new laptop couple of weeks back and facing serious issues with wifi connectivity, the connectivity of the system breaks automatically and take some to resolve and I have to manually re-connect wifi again which is a cumbersome task. This connection loss is a so annoying and hampering my task a lot. Please provide resolution asap!!!
Regards,
Mankirat Dhodi
06-29-2019 05:14 PM
Hi:
What model wifi adapter does your notebook have?
If you don't know go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.
06-30-2019 06:43 AM
Hi:
The only suggestion I can offer would be to see if updating the wifi and Bluetooth drivers to their latest versions and restarting the PC, resolves the problem.
2024.0.8.107/2024.0.4.108 Jun 5, 2019
https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96885.exe
1.6.1015.3008 Jun 11, 2019
https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97009.exe