A [software component] will damage your computer message displays when printing or while installing - Click Here
Resolve Windows 10 or update issues on HP computer or printer– Click Here
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (do not skip any troubleshooting steps even if you feel steps are repeating)
Use airplane mode:
In Windows, search for and open Airplane mode.
The Network & Internet menu opens.
In the Network & Internet menu, turn on airplane mode by moving the airplane mode slider to On.
Figure : Airplane mode turned on
Wireless networks, mobile broadband, Bluetooth, and other connections are now disabled.
To verify airplane mode is on, check the taskbar for the airplane mode icon.
Figure : Airplane icon in the taskbar
To turn airplane mode off, in Windows, search for and open Airplane mode.
Move the airplane mode slider to Off.
Figure : Airplane mode turned off
To verify airplane mode is off, check the taskbar for the network icon.
Figure : Network icon in the taskbar
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE I am an HP Employee
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