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‎08-10-2021 05:41 PM

HP Recommended
Product: Pavillion 17-f113dx
Operating System: Microsoft Windows 8.1 (32-bit)

All of my neighbors wifi is showing up, but not mine. I am connected to my wifi with all my other devices. Cannot figure out what the heck is wrong.

 

Category:
1 REPLY 1

‎08-10-2021 05:46 PM

HP Recommended

Hi:

 

The only suggestion I can offer is to make sure your router's 2.4 GHz wifi band is enabled, because your notebook's wifi card cannot connect to any 5.0 GHz wifi networks.

 

If your router is broadcasting on both bands, most likely the wifi card's driver is not working or the wireless card itself has failed.

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